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Heed To Customers Complaint, Commission Cautions MTN

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Heed To Customers Complaint, Commission Cautions MTN

NIGERIA NEWS reports that the Public Complaints Commission (PCC) has called on telecommunication giant, MTN not to ignore customers’ complaints about its services but should treat them with dispatch.

Mr Samben Nwosu, Commissioner in charge of PCC in Anambra made the call when he received MTN officials in his office on Friday.

The MTN management staff included Mr Emeka Aririele, Zonal Manager of MTN (Awka and Owerri) and Mr Efosa Omokaro, the marketing manager in the zone.

Nwosu said the PCC would enable MTN resolve matters which were within its capacity but will not be hesitant to ensure that grouses of Nigerians about the company were addressed.

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He commended the officials for their visit and noted that there was need for them to build a synergy that will enhance customer satisfaction and also help them achieve their organisational goals.

He said MTN should partner PCC towards actualising its ombudsman role of delivering good administrative justice and social stability in the country.

“There are areas we can put our partnership to work, these include exchange of complaints which are lodged with the commission but have peculiar undertone.

“When we refer these complaints to you, treat them with utmost dispatch and don’t sweep them under the carpet, again whenever we make inquiries please respond timely to enable us resolve the issues speedily.

“It will be appreciated if MTN Nigeria will extend its Corporate Social Responsibility (CSR) from time to time as we administer and deliver our services to the public,” he said.

Responding, Aririele said MTN will continue to deliver services according to best international practices adding that customer satisfaction was a priority for the company.

He said the partnership request of PCC fell within the company’s CSR span and that he would report to the board for necessary decision and action.

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Nigerian reacts to Islamization of Africa, boko haram and herdsmen revelation by Olusegun Obasanjo

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Chieftain of the People’s Democratic Party (PDP), Femi Fani-Kayode, has called on erstwhile President of Nigeria, Olusegun Obasanjo to divulge more on what he knows about Boko Haram, killer herdsmen and alleged plot to Islamise Nigeria.

The former Aviation Minister made this known in a statement he released to the press. He said the former president remains the only politically articulate in the Southern half of the country and that he understand better the imminent dangers that lurk around the corner for Nigeria.

NIGERIA NEWS report earlier the revelation made by Obasanjo on how BUhari is empowering Boko Haram and Killer herdsmen.

The statement read: “Obasanjo is deeply courageous and his latest contribution that there is an agenda to Fulanise West Africa and Islamise Africa says it all.

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“Obasanjo needs say no more. History and posterity will be kind to him for speaking the bitter truth and saying what almost every other southern and Middle Belt politician and leader knows to be true but is too timid and too scared to say publicly.

“With his latest contribution he has vindicated yours truly and many others. I saw this coming in late 2013 and I told the world. Nnamdi Kanu saw it coming in 2014 and he told the world. Asari Dokubo saw it in 2015 and he told the world.

“Afenifere, OPC, YOLICOM, PANDEM, MEND, the Middle Belt Forum, the Niger Delta Avengers, IPOB, MASSOB and Ohaeneze saw it in 2017 and they told the world. The Christian Elders Forum, CAN and the Church saw it in 2018 and they told the world.
“Sadly the world refused to listen, left us on our own and, instead of rising to the occasion and confronting the evil, Nigerians went on bended knee to the powers that be and acted as if they were not saddled with a major problem that was bound to eventually consommé them all. Now they know better even though most of them are still in denial.

“Now they must live with the consequences of their indifference, ignorance, cowardice and stoicism. What a pity.

“It is a tragedy of monumental proportions that a nation that is so blessed with extraordinary human and mineral resources should end up going this way.

Fani Kayode, did not spare former Jigawa governor, Sule Lamido, for attacking Obasanjo and defending President Muhammadu Buhari as he attacked him back.

“I hear one or two people like Sule Lamido are not too happy with what OBJ said and have called him out for saying it. That is sad and unfortunate because Obasanjo has done more for the core north, Lamido’s Fulani tribe and Nigerian unity than any other former President or Head of State in our history. He also fought in a civil war to keep the country together.

“For anybody from the core north to call him names for speaking the truth and baring his mind over what is unfolding in Nigeria today tells you how blinded by power, insensitive and callous some of these people are.

“It is only those that subscribe to the Fulanisation and Islamisation agenda that will criticise or oppose Obasanjo’s observation and describe him as “a bigot” for making them.

“What Obasanjo said was timely and necessary and millions are commending him for it. He spoke the truth, the whole truth and nothing but the truth.”

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VIDEO: AFCON Mascot pictures and full details

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AFCON 2019 Mascot

African Cup of Nations, AFCON 2019 organisers on Sunday shows the world the 2019 Mascot with video obtained by this online medium of Facebook

The video was posted on the official account of the football team of the continent a few hours ago as they unveil the 2019 AFCON Mascot in video on Youtube

The Organizing Committee of the 2019 African Cup of Nations has revealed the AFCON 2019 Mascot; The child “Tut” followed by the Pharaoh King Tutankhamun.

The competition for the AFCON 2019 is to start by June 21, about a month from today

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The competition will see 24 countries for the first time competing for the cup against

NIGERIA NEWS reports that Cameroon who was initially tipped to hold the competition lost it to Egypt as a result of lack of enough preparation when the supervision officers went for an inspection early January

Earlier, Eypyt and South Africa were considered for the competition but Mohammed Salah country won the bid

 

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